Kansas Plumbing, Heating, Cooling Contractors Association
 Kansas Plumbing, Heating, Cooling Contractors Association

To get current Covid 19 Updates to help your company manage during these unprecedented times. 

Visit: https://www.phccweb.org/ 

Update on Essential Critical Infrastructure Workers:


I am posting only the part of the update that affects Plumbing-HVAC & Irrigation

THE IMPORTANCE OF ESSENTIAL CRITICAL INFRASTRUCTURE WORKERS Functioning critical infrastructure is imperative during the response to the COVID-19 emergency for both public health and safety as well as community well-being. Certain critical infrastructure industries have a special responsibility in these times to continue operations. This advisory guidance and accompanying list are intended to support state, local, tribal, territorial and industry partners in identifying the critical infrastructure sectors and the essential workers needed to maintain the services and functions Americans depend on daily and that need to be able to operate resiliently during the COVID-19 pandemic response. This document gives advisory guidance on defining essential critical infrastructure workers. Promoting the ability of such workers to continue to work during periods of community restriction, access management, social distancing, or closure orders/directives is crucial to community resilience and continuity of essential functions. CISA will continually solicit and accept feedback on the list and will evolve the list in response to stakeholder feedback. We will also use our various stakeholder engagement mechanisms to work with partners on how they are using this list and share those lessons learned and best practices broadly.







• Workers who support the operation, inspection, and maintenance of essential public works facilities and operations, including bridges, water and sewer main breaks, fleet maintenance personnel, construction of critical or strategic infrastructure, traffic signal maintenance, emergency location services for buried utilities, maintenance of digital systems infrastructure supporting public works operations, and other emergent issues. 

Workers such as plumbers, electricians, exterminators, builders, contractors, HVAC Technicians, landscapers, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of residences, businesses and buildings such as hospitals, senior living facilities, any temporary construction required to support COVID-19 response.

• Workers who support, such as road and line clearing, to ensure the availability of and access to needed facilities, transportation, energy andcommunications.

• Support to ensure the effective removal, storage, and disposal of residential and commercial solid waste and hazardous waste, including landfilloperations. • Workers who support the operation, inspection, and maintenance of essential dams, locks and levees. • Workers who support the inspection and maintenance of aids to navigation, and other government provided services that ensure continued maritime commerce

U.S. Department of Homeland Security Cybersecurity & Infrastructure Security Agency Office of the Director Washington, DC 20528 March 28, 2020 ADVISORY MEMORANDUM ON IDENTIFICATION OF ESSENTIAL CRITICAL INFRASTRUCTURE WORKERS DURING COVID-19 RESPONSE FROM: Christopher C. Krebs Director Cybersecurity and Infrastructure Security Agency (CISA)

COVID-19 Resource Center

As proud members of the more than 135-year-old Plumbing-Heating-Cooling Contractors—National Association, PHCC members demonstrate their commitment to protecting public health, safety and the environment every day. This enduring value guides us as we face the difficult challenge of responding to the Coronavirus (COVID-19). We’ve compiled this resource guide to help you address the challenges of this outbreak; more items will be added as they become available. Email customercare@naphcc.org with suggestions for additional tools that will be helpful.

Click on the header of each section below to see the full list of resources.


Essential Services Grassroots Letter

  • Letter template to send to your state governors urging them to ensure plumbing and HVAC are classified as essential services workers.

Questions About Online Apprenticeship Training Course Options?

Latest Updates

Additional Assistance

  • Please reach out to Chapter Relations Manager Abby Swett at swett@naphcc.org.


Staff/Travel Updates 

  • Message from EVP Michael Copp
  • Beginning on March 16, 2020 through May 1, 2020, PHCC—National staff are teleworking from home in response to the Coronavirus pandemic. While operations will continue as normal, we appreciate your patience if there is an unintended delay to your inquiry. Do not hesitate to contact us for any assistance. In addition, in light of the current situation with the Coronavirus and to keep us all safe, no officer or any board member shall travel before May 1st.

PHCC Event Status

White House Identifies Plumbers as ‘Essential Critical

Infrastructure Workers’ in Guidance for Response to COVID-19  
Washington, D.C. (March 19, 2020) — The President and U.S. Department of Homeland Security (DHS) have issued a Coronavirus Guidance for America identifying plumbers and other tradespeople as “essential critical infrastructure workers” as our nation responds to the threat of COVID-19.
In a DHS memorandum issued by Cybersecurity and Infrastructure Agency (CISA) Director Christopher C. Krebs, CISA announced development of an initial list of Essential Critical Infrastructure Workers “to help state and local officials as they work to protect their communities, while ensuring continuity of functions critical to public health and safety, as well as economic and national security.”
The list identifies those professions deemed essential to continued critical infrastructure viability and advises such workers to continue normal operations, appropriately modified to account for Centers for Disease Control (CDC) workforce and customer protection guidance.

“Workers such as plumbers, electricians, exterminators, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of residences,” are specifically recognized on the list, which may be viewed here.

IAPMO recently published a guidance for plumbing professionals working under the threat of COVID-19 authored by Peter DeMarco, Executive Vice President of Advocacy and Research for The IAPMO Group. That white paper may be viewed here.

“Our industry has known for many decades that its contribution to society is essential to global health,” said IAPMO CEO GP Russ Chaney. “This new guidance, to state and local officials from the White House, validates that our industry is vital to the United States. Our highly skilled plumbers have been deemed essential to the nation’s ability to function and recognized as people on whom we can all depend in normal times or a global crisis.”
 For more information on IAPMO and its proactive initiatives in response to the COVID-19 global pandemic, direct your web browser to www.iapmo.org.


COVID-19 Workplace Guidance

PHCC National Association has received numerous inquiries related to the current health crisis in America. While no one knows every detail related to this novel virus, the following are some suggested actions a contractor could use in their business. If in doubt, the local health authority would be a good resource to verify a business’s procedures.

In the event of a general lockdown of the citizens of the United States, plumbing and HVAC professionals may be considered essential services. If a business is in an area that has mandated the population to stay home, it would be best to contact the local health authority to ascertain a ruling on the workers status of being essential.

Keep informed of accurate health information from the Center for Disease Control and Prevention and OSHA.

When a business receives a call to a client facility, some screening questions could be asked:
• Is anyone in self-quarantine at the building?
• Has anyone in the building come back from international travel recently?
• Has anyone in the building had direct exposure to COVID-19?
• Are there any active cases of COVID-19 in the building?

Maintain a healthy workplace:
• Engage in social distancing
• Require self-quarantine for those with some risk exposure 
• Require sick workers to stay home
• Maintain a clean environment, clean and disinfect surfaces
• Require use of appropriate PPE
• Create a plan of action and communicate to employees

Wash hands frequently with soap and water for a minimum of 20 seconds, hand sanitizer with a minimum of 60% alcohol is an acceptable alternative. 

Wash hands immediately after removing gloves.

Avoid touching facial areas with unwashed hands.

Keep informed of accurate health information from the Center for Disease Control and Prevention.

When on a jobsite, clean and disinfect surfaces to be worked on, use PPE that is justified for the risk exposure. Cleaning and disinfecting information is available from the CDC Website.

Understand the risk category of the work and use appropriate PPE as found starting on page 14 of  OSHA’s  Guidance for Preparing Workplaces for COVID-19.

Follow all directives of Federal, state, or local authorities.

Remember, this is a rapidly evolving situation, practices could change over the course of the next several weeks. Stay informed, be vigilant, and most of all, stay safe.

Federated Insurance Response to Coronavirus


As a valued client, we want to personally share how Federated Insurance is proactively taking steps to prevent the spread of COVID‐19, or coronavirus. We are a company committed to risk management and enhancing client success, and our highest priority is supporting the health and safety of you, our employees, and our communities. Please know that the entire Federated team stands beside you and all of the 38,000+ businesses we have the privilege to serve during these uncertain times.


Our Risk Management Culture
Here at Federated, we are modeling and implementing the following precautionary measures:

We have enhanced hygiene and cleaning protocols in our offices
We have limited visitors to our offices, as well as outside meetings
We have enacted social distancing practices in all of our offices
We have restricted non‐essential business travel and are limiting in‐person meetings
We are enacting special employee paid‐leave policies to help ensure continuity of pay in the event of illness or uncontrollable work absences
We are deploying technology solutions to help ensure communication and operations are maintained
As always, our marketing representatives are available to serve your needs
Federated has had a pandemic response plan in place for several years and our established Business Continuity Team is working diligently to help ensure you receive the same high quality customer experience you have come to expect as the coronavirus pandemic unfolds. We are committed to supporting your business during this event and providing continuity of service. However, as is true for every business, we may need to adjust communication methods in the days ahead. Conversations that traditionally take place in person may need to be handled via a phone call or email. Please know that this is strictly for your safety and the safety of our employees at this time, as Federated remains committed to face‐to‐face relationships of trust with policyholders.


Pandemic‐Related Losses and Insurance Coverage
We recognize this is an unsettling time for our clients and understand that you may have insurance questions related to the coronavirus. For questions regarding coverage, first look to your insurance policies. If you believe you have sustained a compensable loss, please report the claim to Federated via our website.

We regret that we cannot respond to hypothetical inquiries. Whether your policies apply to a given situation depends on many factors, including the relevant facts, the applicable laws, and the specific wording of the policies issued to you. Federated will investigate all claims in accordance with the facts of each case, and the policy language. As always, it is our goal to continue to provide prompt, fair, and equitable claims resolution and service. Coverage depends on the type of policies you purchased and your individual circumstances.


Pandemic Resources
As a valued policyholder, our Risk Management Resource Center is available to take your calls. Since the initial outbreak of the coronavirus, they have been assisting business owners throughout the country with questions about written pandemic policies and procedures, recommended response plans, communications to employees, as well as specific wage and hour questions. Call today to visit with one of our expert risk consultant professionals in the Risk Management Resource Center at 1‐888‐FED‐4949 and ask for a risk consultant between 7:00 a.m. and 5:00 p.m. CST.


If you are seeking current updates pertaining to coronavirus, assembled below for your convenience are relevant topic links to trusted authorities like the CDC, OSHA, FEMA, and the Department of Labor:

CDC ‐ Coronavirus ‐ Interim Guidance for Business and Employers
OSHA ‐ How to Maintain Operations During a Pandemic
CDC ‐ Business Pandemic Influenza Planning Checklist
FEMA ‐ Pandemic Influenza Continuity of Operations
US Department of Labor ‐ Coronavirus Resources
We will continue to monitor the coronavirus situation closely and plan to follow guidance of local, state, and national health authorities. We wish you, your employees, and their families the best as, together, our nation rises to this new challenge.


Jeff Fetters
Chairman and CEO

At Federated Insurance, It’s Our Business to Protect Yours.®

Published Date:March 24, 2020

Below please find important information from OSHA you can pass along to your customers
We received the following information from an OSHA Compliance Assistance Specialist regarding the current Coronavirus outbreak. 
Be aware that criminals are attempting to exploit COVID-19 worldwide through a variety of scams.
There have been reports of:
  • Individuals and businesses selling fake cures for COVID-19 online and engaging in other forms of fraud
  • Phishing emails from entities posing as the World Health Organization or the Centers for Disease Control and Prevention
  • Malicious websites and apps that appear to share virus-related information to gain and lock access to your devices until payment is received
  • Seeking donations fraudulently for illegitimate or non-existent charitable organizations
  • During these trying times, your profession continues to providing important services to our State and the Nation.
The FBI has released a public safety announcement on this issue.  PDF file attached. Additional information is available on the US Dept. of Justice web page - https://www.justice.gov/coronavirus.
Criminals will likely continue to use new methods to exploit COVID-19 worldwide.
If you think you are a victim of a scam or attempted fraud involving COVID-19, you can report it without leaving your home though a number of platforms. Go to:
  • Contact the National Center for Disaster Fraud Hotline at 866-720-5721 or via email at disaster@leo.gov
  • Report it to the FBI at tips.fbi.gov
Please read and feel free to forward the following documents:
From the FBI:
Thank you for continuing to work toward keeping the American workforce Healthy and Safe.
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